Shipping policy
Shipping Policy
Thank you for shopping with LŌAM. We aim to process and ship your order as quickly as possible.
Order Processing
All orders are processed within 1–2 business days after they are placed. Orders are not shipped or delivered on weekends or holidays.
During periods of high order volume, shipments may be delayed slightly. If there is a significant delay in shipping your order, we will contact you via email.
Shipping Time
Once shipped, orders typically arrive within 3–5 business days depending on your location.
Shipping times are estimates and may vary depending on the carrier and destination.
Shipping Carriers
We use trusted carriers such as USPS, UPS, and FedEx to ensure reliable delivery.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take up to 24 hours to update.
Shipping Delays
LŌAM is not responsible for shipping delays caused by carriers, weather conditions, customs processing, or other factors outside of our control.
Lost or Damaged Packages
Please inspect your order upon arrival. If your order arrives damaged, defective, or incorrect, contact us immediately so we can evaluate the issue and make it right.
Contact Us
If you have any questions about your shipment, please contact us:
Email: loamlaboratories@gmail.com